Privacy

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  • 1. Introduction
    Welcome to Suvidha Optical. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.suvidhaoptical.com] or interact with us in other ways. By using our services, you agree to the collection and use of information in accordance with this policy.
  • 2. Information We Collect
    We may collect and process the following types of information:
    • Personal Identification Information: Name, contact details (email address, phone number), and any other information you provide when you make an appointment, purchase products, or contact us.
    • Health Information: Information related to your eye health and vision, collected during eye exams or consultations.
    • Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and time spent on the site.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. Cookies help us analyze website traffic and personalize content.
  • 3. How We Use Your Information
    We use your information for various purposes, including:
    • Health and Safety: To provide eye care services and maintain your health records.
    • Improving Our Services: To analyze usage data and improve our website and services.
    • Communication: To send you updates, promotional offers, and respond to your inquiries.
  • 4. Sharing Your Information
    We do not sell or rent your personal information to third parties. We may share your information in the following situations:
    • Service Providers: With third-party vendors who assist us in operating our website, processing payments, or providing services.
    • Legal Requirements: When required by law or to protect our rights and safety or those of our customers.
    • Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
  • 5. Security of Your Information
    We implement reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  • 6. Your Choices
    You have the right to:
    • Access and Update Your Information: Request access to your personal information and update it if necessary.
    • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails.
    • Cookies: You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.
  • 7. Children’s Privacy
    Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
  • 8. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.